︎


I’m a Product Designer with a focus on
Multimodal Interaction✴︎, Voice AI and Strategy. 

✴︎ Multimodal Interaction provides the user multiple modes of interacting with a system


My journey in design is rooted in a passion for blending Design, Technology, and Culture to create experiences that resonate with people. Born and raised in Vietnam, I’ve had the privilege of living and working in France and the UK as an engineer before transitioning to Product Design. With over seven years of experience, I’ve led projects that have impacted millions of customers across diverse industries.

Currently, at Vanguard as a Design Strategist, I lead the advisor experience strategy for digital products supporting Model Portfolios. Partnering closely with Product, Business, and Marketing teams, I drive end-to-end design—from opportunity discovery to product delivery.

At Amazon, I led the design for Alexa integration on Fire TV and Echo Show, which resulted in a 12-fold increase in voice usage, doubled subscription conversions, and contributed to a 2023 Sports Emmy Award.

Before that, at Comcast, I designed voice features for over 18 million Xfinity customers, helping make technology more intuitive and accessible through the Xfinity Voice Experience.

At Pfizer, I leveraged my engineering background, systems thinking, and passion for inclusivity to tackle complex healthcare challenges with user-friendly solutions. My unique blend of science and design enables me to contribute meaningfully at every stage of the product development process, from early brainstorming to launch.

Driven by kindness and hard work, I believe amazing things happen when both are brought to the table. If you’re looking to collaborate, chat about design, or just say hello, feel free to reach out!


“If you work really hard, and you're kind,
amazing things will happen.”
- Conan O'Brien


CONTACT

kynguyenchuong@gmail.com